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Ortho Clinical Diagnostics, a Johnson & Johnson Company, is a leading solutions provider for transfusion medicine and clinical laboratories worldwide specializing in the screening of human blood and various chemical testing. Rochester, New York is home to research headquarters for the company as well as one of Ortho’s three manufacturing operations. The company was established in 1944 and currently employs more than 2,500 worldwide. Headquartered in Raritan, New Jersey, Ortho maintains multiple facilities across Europe and Asia as well as in Canada and Australia.
O’Connell’s working relationship with Ortho Clinical Diagnostics dates back to the 1990s. The strength of our partnership stems from daily application of several O’Connell Core Values—Exceptional Customer Service, Ethics and Integrity, and Quality and Dependability.
Ortho employs full-time O’Connell electricians at each of their Rochester, New York facilities who provide day-to-day service and maintenance ranging from upkeep of electrical systems, fixtures, and equipment to upgrades and renovations, and who are on-call nights and weekends in case of emergencies.
Our project work for Ortho varies in size and scope often involving highly specialized applications. Over the last decade, we have literally been awarded hundreds of projects between Ortho’s two Rochester facilities ranging from several thousand to several hundred-thousand dollars.
A recent project involved relocation and hook-up of a highly specialized roll-coating machine from where it was designed, built, and tested in Neenah Wisconsin, to Rochester’s chemical diagnostics manufacturing facility. ‘72 Machine’ was custom-made for Ortho and can apply several layers of chemicals, in different ‘recipes’, on a film substrate allowing for a range of blood tests to be performed from a single strip. We flew our project foreman out to document dismantling of the machine to aid our technician’s back in New York with the reassembly. The range and diversity of O’Connell’s specialized services often gives us the competitive-edge when bidding private contracts. For this project we were able to leverage the expertise of two lead technicians from our Bridges Division who have broad experience and understanding of control wiring and schematics. Reassembly of 72 Machine called for on-the-job improvising and realignments to facilitate its permanent installation. O’Connell met all scheduling requirements set forth for our part of the project.
Through persistent, observable dedication and commitment to our customers, O’Connell Electric’s business relationships, like the one we have with Ortho Clinical Diagnostics, continue to prosper and expand.